Terms and Conditions

Terms and Conditions

These terms and conditions outline the rules and regulations for the use of Chalet Clair and its Websites.

Chalet Clair is located at: 1248 Route de Briançon, La Salle-Les-Alpes, 05240.

1. Reservations

• A booking is confirmed once we have received confirmation of your desired dates and a 50% deposit.

• The person making the booking must be over 18 and is responsible for the group and any payments due.

2. Payments

.

• A non-refundable deposit of 50% of the total booking price is required at the time of reservation.

• The balance must be paid by the start of the ski season (6th December 2026) or if booked after that, no later than 8 weeks before arrival.

• For bookings made less than 8 weeks before arrival, the full amount is payable at the time of booking.

3. Cancellations by Guests

• Cancellations must be made in writing (email is acceptable).

• Deposits are non-refundable. If you need to cancel your booking and we are able to re-let the chalet for the same dates, we may, at our discretion, refund some or all of the deposit paid (excluding any non-recoverable costs or discounts we may have offered to secure the replacement booking). Any such refund will be considered a goodwill gesture and is not guaranteed.

• If you cancel within 8 weeks of arrival, 100% of the booking cost is payable.

• We strongly recommend taking out comprehensive travel insurance to cover cancellation, travel delays, medical costs, and personal belongings.

4. Cancellations by Us

• In the unlikely event that we need to cancel your holiday (e.g. due to circumstances beyond our control), you will receive a full refund of all monies paid.

• Our liability does not extend to travel costs, insurance, or other expenses.

5. Prices

• Prices are quoted in Great British Pounds and are per chalet/per person as stated.

• Tourist tax (taxe de séjour) is payable locally in addition, where applicable.

6. Arrival & Departure

• Check-in from 16:00 on arrival day.

• Check-out by 10:00 on departure day.

• Early check-in/late check-out may be available by prior arrangement.

7. Guest Responsibilities

• Guests are expected to respect the property, contents, and neighbours.

• Any damage or breakages must be reported; we reserve the right to charge for repairs or replacements.

• Smoking is not permitted inside the chalet.

8. Catering & Dietary Needs

• For catered stays, please advise us of any dietary requirements at least 14 days before arrival. We will do our best to accommodate them but cannot guarantee meeting all requests.

9. Liability

• We accept no liability for injury, loss, or damage to guests or their property while staying at the chalet, except where caused by our negligence.

• Guests are responsible for arranging their own travel, medical, and winter sports insurance.

10. Force Majeure

• We cannot accept liability or pay compensation for events outside our reasonable control (including but not limited to: natural disasters, adverse weather, strikes, epidemics/pandemics, travel disruptions, or resort closures).

11. Governing Law

• These terms and conditions are governed by French law. Any disputes will be subject to the jurisdiction of the French courts.

Thank you